Waukesha County Help Center

    Multi-Factor Authentication Overview

    May 12th, 2021

    Written By Rick McMillin

    Updated by Troy Kutil on May 12th, 2021

    Multi-factor authentication is a two-step verification method that adds an extra layer of protection by making sure that you, and only you, are the person signing into your work account. This may already be familiar to you, as many banking and financial institutions require both a password and one of the following to log in: a call, email or text containing code.

    As an additional security measure, multi-factor authentication will be required in order to access Microsoft 365 online applications and sites (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, OneDrive, etc.) and other Waukesha County data and systems that you can access remotely for work.

    Microsoft Authenticator is a free multi-factor authentication app, and will be required in order to access Microsoft 365 applications and sites when you're working remotely, and not connected through VPN (Virtual Private Network).

    Was this article helpful?

    Send feedback

    Can’t find what you’re looking for?

    Our award-winning customer care team is here for you.

    Contact Support